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COO Walters Brings Industry Expertise to Team

Ronald Walters Jr. brings over two decades of leadership experience to his role as Chief Operating Officer at EBMS.

He has a strong track record of improving efficiencies, profitability and customer service during his career in the insurance and financial services sectors. He will lead all core delivery functions, including claims, client banking, eligibility and client services.

Before joining EBMS, Walters served as Senior Vice President of Operations at HealthPlan Services. Walters also was president of Harrington Health, a TPA that is a division of Wipro, a provider of sales, benefits administration and technology solutions to the insurance and managed care industries. Walters also spent 13 years with Nationwide Insurance.

He spent five years working in Brazil and Luxembourg and played key roles in the development of several financial services and insurance companies.

Walters has a BS from Miami University, in Oxford, Ohio, and an MBA from The Ohio State University.

New VP Carr Puts IT, Operations Skills to Work

Rob Carr has joined EBMS as Vice President of Client Implementation and Technology and is ready to share his expertise as an operations and IT innovator.

Carr will provide oversight for the Project Management Office, IT and the configuration team. He has extensive experience in executing strategies to drive growth and boost efficiency. His approach is customer and employee centric, matching technology solutions to business challenges.

He spent over 30 years as senior Vice President of Carrier Solutions and Professional Services at HealthPlan Services, a division of Wipro. He helped HPS grow and increase system performance, reducing risk and strengthening security. Among his many accomplishments was managing multiple initiatives converting over 3.5 million members.

Carr, a skilled communicator with team member and clients, graduated from the College of St. Francis in Joliet, Ill., with a BA in Marketing and Management.